Frequently Asked Questions About Rentals

Have Questions About Vacation Rentals? Find Answers Below!

Our Top Questions From Renters

Q. What time is check in?

Whenever possible, SA Vacay loves to accommodate guests with an early check-in. However, we only offer “whole home” vacation rentals, so if we have a back-to-back booking (i.e. a guest checking-out on the day you check-in, or vice versa, a guest checking-in on the day you check-out), then my housekeeper would need all the time possible to prepare the home between guests. While we guarantee a 5pm check-in, we would notify our guest immediately once the home may be occupied.

Q. Can I bring pets?

When you perform a property search, be sure and select the “Pet’s Allowed” checkbox for a list of our Pet Friendly Vacation Homes. 

Q. Is there a maximum number of people?

Each of our San Antonio Vacation Rentals differs in size, layout and sleeping accommodations. Be sure to fill in the “Bedrooms” and “Sleeps” criteria when conducting your search.